How Gainesville Home Care Protects Your Information
Gainesville Home Care is a small, locally owned in-home care agency serving Gainesville and Alachua County, Florida. We respect the trust families place in us when they reach out about a parent or spouse. This policy explains what information this website (gainesvilleflhomecare.com) collects, how we use it and the choices you have. Last updated October 2026.
Information You Give Us
When you use our contact form, you may share your name, phone number, email address, the town where care is needed and a message about your situation. Job applicants may also tell us about their experience and availability. Please share only what we need to call you back. You do not need to include detailed medical information in the form; we can talk through health needs by phone or at a home visit.
How We Use Your Information
- To respond to your question, schedule a free home visit or follow up on a job application
- To prepare a care plan and written rates if you decide to move forward
- To keep basic records of our conversations so we do not ask you the same questions twice
- To keep the website secure and block spam and abuse
We do not sell, rent or trade your personal information. We do not use it for unrelated marketing, and we do not share it with other businesses for their own advertising.
Service Providers Who Help Run the Website
Like most small businesses, we rely on a few outside services: a web host, a form processing service that delivers contact form messages to our office, a spam-protection tool that checks whether a form was submitted by a person, and email and phone providers. These companies handle information only as needed to provide their service to us. We may also share information if required by law or to protect someone's safety.
Cookies and Analytics
This website uses a small number of cookies and similar technologies to load pages, prevent spam and, where enabled, measure how many people visit and which pages they read. Analytics information is reported in aggregate, such as page views and general location by city or region, and helps us improve the site. You can block or delete cookies in your browser settings. The site will still work, although some features such as spam protection on forms may ask you to complete an extra check.
How Long We Keep Information and How We Protect It
We keep contact form messages and call notes only as long as they are useful for serving you or as required for business and legal records. Information about clients who begin care is handled separately as part of their care records. We use reasonable safeguards, such as secure (HTTPS) connections and limited staff access, but no website or email system can be guaranteed to be completely secure.
Children's Privacy
This website is meant for adults looking for care for a loved one or for caregiver jobs. We do not knowingly collect personal information from children under 13.
Your Choices and How to Contact Us
You can ask us what information we have about you, ask us to correct it or ask us to delete messages you sent through the website, unless we need to keep a record for legal reasons. To make a request or ask a question about this policy, call (352) 352-9346 or use our contact form. If we change this policy, we will update the date at the top of this page.
